Returns & Exchanges
At Cartice, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn and tagged fashion items. If your new look isn't quite right, we are here to help you find the perfect fit or provide a full refund.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Place the original items with all tags attached into their original packaging to ensure they are protected during transit.
Attach the Label
Download and print your pre-paid shipping label from the portal and securely affix it to the outside of your package.
Drop Off and Track
Hand your package to any authorized carrier location and keep your tracking receipt until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing